1. General Information

We ship worldwide.

2. Shipping Times

• European Union (EU): Orders typically arrive within 1 week from the day of dispatch.

• Rest of the World: Delivery usually takes up to 1 month, depending on the destination and local customs processing.

• In very rare cases, international shipments may take several months due to customs delays, local postal services, or other circumstances outside our control.

3. Customs and Import Duties
International shipments (countries outside European Union) may be subject to import taxes, duties, or customs fees imposed by the destination country. These charges are not included in the product or shipping price and are the customer’s responsibility. Usually there are no additional import taxes on our products. For USA market we cover the import duties and tariffs, and there should be no extra duties to be paid by the customer.

4. Order Processing Time
Most orders are prepared and shipped within 1–5 business days.

5. Tracking Information and shipping carriers info
Once your order has been dispatched, you will receive an email with tracking information. EU shipments are handled by GLS. International shipments are handled by the Croatian post.
Tracking can sometimes be incomplete, or it can stop updating for international shipments, but the delivery rate is very high, so patience is key. :) This is unfortunately out of our control.

7. Shipping Costs

Shipping Cost is calculated at checkout, please select your country to see the shipping for your location

6. We are not responsible for:

• Delays caused by customs, transportation issues, or local postal services.

• Packages lost due to incorrect address information provided by the customer.

8. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping details. Any additional shipping costs resulting from incorrect addresses will be the customer’s responsibility.

9. Returns
If a customer decides to cancel an order, return a product, or withdraw from the purchase for any reason (including ordering by mistake or selecting the wrong product), the customer is responsible for all return shipping costs. In that case original shipping costs paid at the time of purchase and all transaction fees are non-refundable.

If the customer requests an exchange due to their own error or preference (for example ordering the wrong product, size, color, or model), the customer is responsible for all shipping costs related to the exchange. This includes both the cost of returning the original item and the cost of shipping the replacement item.

Customers must arrange and pay for the return shipment themselves. We recommend using a tracked shipping service, as the seller cannot be responsible for lost return shipments.

Refunds will only be issued for the product price after the returned item has been received and inspected.